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Direct Costs — Medical expenses, workers' comp payments, disability claims. The average slip-and-fall claim exceeds $20,000 before legal fees.
Indirect Costs — Lost productivity, temporary staffing, retraining, OSHA investigations, increased insurance premiums. Often 2-4× the direct costs.
Litigation Risk — Customer and visitor slip-and-fall lawsuits. Negligence claims when proper safety matting wasn't in place. Settlements routinely reach six figures.